CULINARY CRAFT MASTERS PREPARE TO TAKE CENTRE STAGE FOR “STAR CHEF” AT FOUR SEASONS RESORT ANAHITA Comments Off on CULINARY CRAFT MASTERS PREPARE TO TAKE CENTRE STAGE FOR “STAR CHEF” AT FOUR SEASONS RESORT ANAHITA 1482

From March 6 to 9, 2019, Four Seasons Resort Mauritius at Anahita is set to welcome nine acclaimed French and Australian guest chefs for a four-day culinary showcase of live demonstrations and exclusive experiences, culminating in a live Star Chef Cooking Showdown at Bambou Beach.

In partnership with the Resort’s culinary team led by Executive Chef Nicolas Vienne, each event across the four days will offer insights into different ingredients, cooking techniques, culinary pairings and international flavours, all designed to engage and inspire diners and fellow chefs alike.

After 4 years STAR CHEF is coming back in China Didier Corlou Hotel De Carantec Patrick Jeffroy David Charier Xavier Thuret David Rathgeber @ Hervé Rodriguez Mike Tafe Thierry Drapeau Michel Portos from the 06 to 09 of March 2019 at the Four Seasons Mauritius Cédric Raffray Emmanuel Lafont Emmanuelle Coquet

Posted by China Cuisine on Thursday, February 7, 2019

Wednesday, March 6, 2019

  • Chefs’ Market: Up to 20 guests have the opportunity to discover the best of local street food and the buzz of the nearby Flacq market with guest Chef Michel Portos and Four Seasons Executive Sous Chef Patrick Soochit. After ingredients have been selected, guests will return to the Resort to see the two chefs prepare a lunch menu that combines local ingredients with a French touch. MUR 3,500 per person
  • Signature Sips: Adding to the evening’s Happy Hour Menu in O Bar, a signature selection of cocktails, wines and Champagnes will be available.
  • Dinner Around the Sea, by two Michelin Star Chefs Patrick Jeffroy and Xavier Thuret: Beau Champ restaurant will host this seafood spectacular, with a six course menu being paired alongside a variety of hand-selected spirits by La Maison du Whisky. MUR 4,000 per person

Thursday, March 7, 2019

  • Takamaka Boutique Winery: Chef Thierry Drapeau and Vietnamese specialist Chef Didier Corlou will invite up to 20 guests to join them on a discovery of the Takamaka Boutique Winery to enjoy a Franco-Vietnamese lunch and the flavours of the Takamaka wines of Mauritius. MUR 4,500 per person
  • Meet and Mingle: The event’s guest chefs and Resort’s management team will gather in O Bar for a chance to interact with all Resort guests over a choice of complimentary wines and cocktails.
  • Gourmet Dinner, by Chef Mike Tafe: Explore the finest cuts of meats from Australia in a menu designed by Chef Mike Tafe. A five course set menu with wine pairings will allow Chef Tafe to share his passion for combining the highest qualirty ingredients with the purest flavours. MUR 4,000 per person

Friday, March 8, 2019:

  • Four-handed Cooking Class with Chef Hervé Rodriguez and Chef David Rathgeber: While enjoying a three course lunch, our two guest chefs will introduce guests to new recipes and the latest culinary techniques, with ingredients from Gourmet Emporium. MUR 3,500 per person
  • Signature Sips: Adding to the evening’s Happy Hour Menu in O Bar, a signature selection of cocktails, wines and Champagnes will be available.
  • “6.6.6” Michelin Chef Dinner: Six courses, six hands, six Michelin Stars; guest chefs Thierry Drapeau, Michel Portos and Patrick Jeffroy combine their knowledge of regional varieties of French cuisine to create a six course set menu, paired with a choice of wines from Grays and Gourmet Emporium. MUR 4,000 per person

Saturday, March 9, 2019:

  • Signature Sips: Adding to the evening’s Happy Hour Menu in O Bar, a signature selection of cocktails, wines and Champagnes will be available.
  • Star Chef Showdown: As the event finale, six guest chefs will compete on stage at Bambou Beach alongside a Four Seasons commis chef to be named victorious, with the winning team’s commis chef being awarded the opportunity to travel to France to work at the two Michelin Star restaurant of Chef Thierry Drapeau. Upon presentation of a secret ingredient, each team of chefs will have just 45 minutes to create two courses, with judging to take place by local MC Maesh Soneea and Executive Chef Nicolas Vienne. Guests will also be able to enjoy a gourmet selection of dishes from a choice of live cooking stations, accompanied by canapés, spirits and local cocktails. MUR 1,800 per person

The Star Chefs

  • David Rathgeber – A connoisseur in traditional French cuisine, Chef Rathgeber honed his skills under Alain Ducasse, who served to be his mentor for more than five years. Working in a number of Ducasse’s global restaurants – from Louis XV in Monaco to Essex House in New York – Rathgeber went on to support the expansion of the group into Asia, namely in Osaka and Tokyo. He was awarded his first Michelin Star at Ducasse-owned Benoit, Paris, in 2006, before taking the reins at the historical Lulu Rousseau, ahead of establishing his own Parisian bistro, L’Assiette.
  • Thierry Drapeau – Having been awarded two Michelin Stars for his current restaurant on the historical site of the Logis de la Chabotterie in Vendée, Thierry Drapeau is known for cuisine that demonstrates an artistic flourish. Favouring herbs over spices, no doubt inspired by the countryside setting of his restaurant, Drapeau says: “I compose my dishes as if they were paintings.”
  • Didier Corlou – Having had the opportunity to travel and work internationally since a young professional age, Chef Didier Corlou soon became inspired by exotic spices and fruits of Africa, Asia and distant islands. Establishing himself in Vietnam in 1991, Corlou has not looked back since. Now boasting a total of five restaurants in Hanoi and a number of cookbooks to his name, his cuisine has become famous for marrying French ingredients with Vietnamese taste.
  • Hervé Rodriguez – Originally from Dijon and now based in Paris, Chef Rodriguez is of Spanish origin and through his curiosity to discover this heritage, he has learned to explore the cuisines of not only Spain, but around the world, paying close attention to the visuals of how a dish is created. Bold and passionate in his approach, Chef Rodriguez has worked at no less than three Michelin Starred restaurants, including his own MaSa Restaurant in Paris.
  • Patrick Jeffroy – Frequently travelling internationally to promote and showcase French cuisine, Chef Patrick Jeffroy has developed an in-depth knowledge of his native cuisine from a career working across multiple regions of France. Alongside his passion for signature French cooking, Jeffroy takes inspiration from nature and the simplicity of its purity. First awarded a Michelin Star in 1984, his second followed in 2001, which then became two Michelin Stars for his still current restaurant at L’Hotel de Carantec in Brittany.
  • Michel Portos – Hailing from Marseille, Chef Michel Portos was not originally destined for a life in the kitchen, with his father keen for him to follow in his footsteps of accountancy. However, his natural desire for cuisine won out and he began his professional journey in Bordeaux under the guidance of Michelin Star chef Michel Gautier. Time in Toulouse and Perpignan followed, where he was awarded his first Michelin Star, with his second to follow at Bouliac in Bordeaux in 2009. Michel Portos was named “Cuisinier de l’année” in 2012 by the Gault Millau and now runs two restaurants, Le Malthazar and Le Poulpe in his home city of Marseille.
  • David Charrier – Having worked in the kitchens of fellow Star Chef  Patrick Jeffroy at L’Hotel de Carantec, David Charrier has since established his own culinary identity, with a focus on seasonal dishes and ingredients. Chef Charrier was awarded his first Michelin Star in 2016 for his current restaurant Chateau Troplong Mondot’s Les Belles Perdrix in Saint Emilion.
  • Xavier Thuret – Growing up in Brie, France where his parents were dairy breeders, Xavier Thuret, was immersed in the world of cheese from a very young age and has since developed an encyclopaedic knowledge of the subject. Passionate about cheese variety and use in cuisine, Xavier still lives in Brie today, while travelling the world to share his expertise.
  • Mike Tafe – Passionate about the finest Australian produce – from red meats to the purest herbs and spices – Mike Tafe is the Corporate Chef for Mulwarra Export, recognised as Australia’s leading supplier of premium Australian produce to five star hotel markets internationally. Having begun his career studying hospitality management, Mike Tafe went on to be awarded Australian Apprentice Chef of the Year in 1981, before a series of positions in some of the world’s top hotel kitchens led to him opening his own restaurant in Sydney before continuing to share his passion for his native cuisine through his current role as a corporate chef.

To find out more about Star Chef or to make a reservation for one of the Resort’s pool villas during this time, contact: [email protected].

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Mauritius B2B Hospitality magazine, a quarterly publication and blog for the industry professionals. Want to reach the hospitality decision makers in Mauritius/Rodrigues? Contact us +230 57 94 64 37 or [email protected]

THE MALDIVES, MAURITIUS, SRI LANKA, WHO IS DOING WHAT TO RESTORE TRAVEL CONFIDENCE ACROSS THE INDIAN OCEAN Comments Off on THE MALDIVES, MAURITIUS, SRI LANKA, WHO IS DOING WHAT TO RESTORE TRAVEL CONFIDENCE ACROSS THE INDIAN OCEAN 392

After the recent round of short interviews with hospitality leaders in the Maldives, Mauritius, and Sri Lanka, these were the key messages that will win customers back. 

MALDIVES – No social distancing, but a rather physical distancing in the Maldives.

One month ago the Maldives reopened the country borders to international travelers and since then, welcomed nearly 4500 tourists mainly from the UK, USA, UAE, Germany, Swiss, and Russia. With strict health and safety standard procedures implemented across the country, starting from the airport to the resort islands, the ‘new travelers’ have already voiced their appreciation for the level of care and hygiene on various social media and forums. But if being welcomed by the resort representatives wrapped in PPE and armed with face shield, gloves, and masks might not feel like the most relaxing start of a much-needed holiday, Afeef Hussain, Regional Director at LUX* Resorts in the Maldives, reassures that guests do love the feeling of safety 

“Being able to arrive at the resort and start enjoying their vacation right away not having to worry about anything, is what our guests want”

Together with high levels of hygiene, another key element to restoring travel confidence is the value of the experience. Afeef Hussain shares that the ‘new travelers’ are not going to spend the same amount of money they used to. Therefore, the value of the vacation is under great scrutiny and determines whether your customer might decide to return to your hotel or to travel somewhere else. 

“There is no such thing of ‘new normal’, but rather a ‘new mindset’”

To ensure that each action taken to uphold the hygiene standards at the resorts is mutually beneficial, Afeef says that whatever is done for the guests, is also done for the team members. This ensures their wellbeing and wellness and translates the Company’s core message of ‘care’ into action.

SRI LANKA – Borders are closed, but our resorts are not.

Sri Lanka has recently delayed the opening of the country borders, but hotels and resorts across the island are back in business with the local market. The execution of health and safety standards at each property has been instrumental to restore a domestic travel confidence, says Arjuna Perera – Sales Manager at Theme Resorts & SPA based in Colombo. To start with, Arjuna Perera and his team produced a video message to show all the procedures and reassure their customer base. 

‘We immediately created a survey, to help understand what are our customers’ priorities at this critical time’ 

But, as we know, the local market demand alone does not cover it. A voucher system propelled by Arjuna’s sales team successfully generated over 1000 room nights. This shows that flexibility is another key factor to encourage travel demand. Flights can be canceled or delayed, quarantine systems are changing by the day. ‘All we need is a bit of flexibility’ says Arjuna ‘and the results are showing us that people are keen to travel, they just want to feel safe’. 

But how do we ensure social distancing in Sri Lanka? For Theme Resorts & Spa, more than distancing, we talk about isolation, but in a good way. The nature experience of some of their properties is guaranteed to the point that to reach some of their glamping sites, you will have to be picked up by the hotel concierge somewhere in the jungle.

MAURITIUS – A contactless experience and smart use of technology.

As Mauritius prepares to reopen borders next month, the health & safety checklist of the destination seems to grow longer.

The use of technology, however, plays a key role in the destination, currently undergoing a digital transformation with a brand new website, a travel platform in the making and a range of digital solutions for tourists. Airline and travel industry expert Youvraj Seeam, based in Mauritius, shares that to pick up on travel confidence, we first have to observe the consumers’ changing behaviors and thereafter understand the new demands.

“For this to be truly successful, we need collaboration with all the stakeholders across the industry”

Youvraj shares that tools like the Travel Recovery Insights Portal of ARC & Boston Consulting, the McKinsey Travel Pulse, or the Traveller Trends Tracker by Adara must be on top of today’s agenda for the modern marketer. This would enable industry leaders to have more visibility and start making progress along the way.

Based on his experience in the airline industry, the key message needs to revolve around hygiene standards and procedures from the moment the traveler checks-in, boards the plane and reaches the destination. Once arrived, says Youvraj, a contactless experience needs to be in place to ensure a safe transit until the guest ultimately reaches the hotel.

 About the author:

Dolores Semeraro is a multilingual professional speaker and trainer, fluent in the Chinese language. She provides strategic direction and training courses to companies and tourism institutions helping them to speak today’s digital language of their audience. Her vision is to create a sustainable digital connection between travel industry stakeholders and their desired customers.

IT’S NOW OR NEVER INDUSTRY GLOBAL RESET BY MARC WILLIAMS Comments Off on IT’S NOW OR NEVER INDUSTRY GLOBAL RESET BY MARC WILLIAMS 476

IT’S NOW OR NEVER, I am only tired, as the song goes and so says mother Earth after years and years of succumbing to the filth that are being spilled into her bosom by the 7 billion of us.

 We are at a crossroad and an eye-opening moment that have to be reckoned with. The changes to the way we live, the way we do business and the way we conduct ourselves in this world will happen whether we like it or not. It will be subtle and forcing us to be the architect of this change – it’s another industrial revolution enabling humans to evolve into a more conscientious being for the benefit of all and mother nature. And it’s worth mentioning here the abrupt change we are witnessing in the hospitality industry. 

Being reliant on large number of human capitals, the hospitality industry has been the most affected by the global pandemic, like no other. Think about it, its an industry that needs an intensive labour force to serve its consumers, it needs the use of fossil fuel to allow its consumers to travel and at the core of the travel industry there is the need for the Oil & Gas producers to power the planes and run the establishment that serves the hospitality industry. So, it’s an industry that at the core, survives and becomes profitable on the demands and supply within the Petroleum Market – for instance, when we see a low cost of crude, the demand rises, consumption rises and tourist travels. On the other hand, as the demand for Petroleum products rises, we see a rise in production which accompanies the rise in crude price. At the same time industrial catering contracts are signed in numbers around the Middle Eastern oil producing countries to support the crude majors, like BP or Total, and their service partners.

Then sometime in March 2020 the world stopped…

As every human activity came to a standstill, the price of crude oil stumbled and crashed as the demands crumbled. Unfortunately, we have made crude oil the center of our existential activities; that businesses linked to its production, whether directly or indirectly, are struggling to keep afloat during this pandemic period. This is a true portrait of our vulnerability as humans who have become too dependent on fossil fuel – the only matter that is damaging our beloved mother Earth.

In light of the new normal as we fashionably call it these days, the only way forward for the hospitality industry, but more certainly for the industrial catering sector, is automation and robotics with a change in attitude within the concept by all stakeholders and consumers. This in turn will reduce the heavy reliance on large manpower thereby improving profitability which has hit the industry since the fall of crude price. Although change is a pill hardly accepted by people entrenched within a certain framework and mindset, and unless changes are actuated, the hospitality industry may lose the precious backing of the investors. 

How can we forge this sudden change then…? One aspect with the labour intensive hospitality industry is to use automation and robotics wherever possible but still remain within the framework of good practice. For instance, within the kitchen we have already started using automation when it comes to the processing of veggies, washing up of cutleries, pots and pans. What we need now would be the autonomous self-cleaning equipment – in the domestic market we already have self-cleaning oven – with a bit of imagination we can have self-cleaning combo oven and cooking plates inserted on a stainless free stove where every debris or liquids drops into an underlying tray from where they are sucked into garbage cannisters. The idea here is to reduce the manpower wherever possible and keep only the chef and a small brigade to assist him in the mass production. 

The other crucial change within the industrial catering facility, most appropriately, would be the implementation of self-service as a general rule of the game. This will limit human contact and adheres to the on-going rule of distancing as applied in the pandemic situation. The onus will then be on the catering team to properly and intelligently prepare the plated layout which is then collected by the consumers. This process will help on portion control amongst other things, which is important in controlling the cost. 

Obviously, the arguments for change and innovation within the hospitality industry is a hot subject at the moment and should be for quite some time. After all we do not know when the pandemic will subside nor when will a real cure be found! However, we have already engaged in a new way of living and a new way of doing business, which in the industrial catering sector it means finding innovative ways to reduce the reliance on large manpower and engaging strategic actions to reduce the cost of doing business in order to be more profitable.

Let’s hope at the end of the day, the right course of action is taken with the interest of all the stakeholders considered and enough investments are made to meet up the challenge of considerable change. 

Marc WILLIAMS